Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
6,145 reviews
First box purchase!
I'm new to cigars( just started this year). Your YouTube channel has been a big help in my search for brands and tastes to start with. I was lucky enough to find San Cristobal Elegancia fairly early in my search and enjoy those. So my first box of cigars ever purchased were those, from Holt's. As an added bonus you were including the S.C. ashtray AND lighter for free with the purchase! Win, win! A good price with great customer service and quick delivery, what more can a customer ask for? Thanks for a great first experience!
Great Selection of Cigars
Great prices and FAST delivery!
Never Disappointed
Great prices and amazing shipping speed. I’ve made multiple purchases and have never been disappointed.
First Time Order
Shipping was fairly quick and cigars were definitely fresh! Will order from here again.
All-in Cigars
These are GOOD every day smokes, first two thirds good draw earthy mild taste, great for giving to friends after a brunch or 4th of July BBQ!
Excellent Customer Service
Placed my first order with Holt's last week. Gotta say, they have awesome customer service, great prices and FAST shipping. Will order again.
Great Experience!
I’m fairly new to cigars, but have been watching the Holt’s YouTube channel for a while. I decided to take the plunge and try cigars thinking it would be similar to pipe smoking. The Holt’s team offered great advice on beginner friendly cigars. I joined their Cigar of the Month Club for June and could not have been happier with the offerings. I highly recommend giving them a chance if you’re remotely interested in trying cigars. They have earned a regular customer.
Recent purchase...
I recently purchased a large Savoy Mesquite Humidor for my son's 30th birthday. Although I haven't personally seen it yet, he was very pleased with the gift. When I ordered it, I accidentally entered an incorrect address as the "ship to" address. I called customer service the next day to let them know and they were able to correct it prior to shipping. The Holt's customer service experience was a pleasure! Jackie (Customer Service Manager) couldn't have been better! Thank you Holt's and Thank you Jackie!
Value!
I’m new to smoking cigars and the Cigar of the Month Club Membership is perfect for me. Not only do you get to try new cigars but the value is off the charts. I would highly recommend this subscription to everyone.
The Sky is the Limit!
I have been following Holt's for a while on YouTube and gained very good knowledge about cigars and has helped me as a beginner. Customer Service really cares which is rare. Mr. Mazzola and customer service has it right. I love my cigar pics. You absolutely have me as a future customer. Treat your customers like they do and I assure you the sky is the limit.
Great Folks!
Easiest online shopping experience with exceptional service and pricing. Highly recommended.
Thanks Holt's!
Excellent cigars, loved them!